Flores y Servicios , San Juan, Puerto Rico - Customer Flower Reviews
Total reviews: 154 reviews | Star Rating: 4.77
| 5 Star ★★★★★ |
140
|
90.91% |
| 4 Star ★★★★☆ |
4
|
2.60% |
| 3 Star ★★★☆☆ |
3
|
1.95% |
| 2 Star ★★☆☆☆ |
2
|
1.30% |
| 1 Star ★☆☆☆☆ |
5
|
3.25% |
Real Customers, Real Reviews
All reviews are from verified Flores y Servicios customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Brenda Liz Sabater Rivera
Brenda Liz Sabater Rivera
Nov 2, 2026
La atención fue estupenda, el arreglo supero mis expectativas!! Gracias, Gracias!! Todo fue perfecto!!
Reviewed By:
Gaddiel Camacho
Gaddiel Camacho
Nov 1, 2026
Mas que satisfecho. Gracias por el servicio, cda detalle cuidado y por cumplir con los cambios de último minuto. La satisfaccion de quien recibió el arreglo... "priceless".
Reviewed By:
Katharina Thomason
Katharina Thomason
Oct 30, 2026
I am a weekly client of FS. I pick up arrangements for my house weekly. Today, I ordered birthday flowers delivery to Bahia Beach. Unfortunately, there was a new person at the desk. Apparently, you ran out of roses? So the new person called the recipient of my gift to ask what new flowers she would like?? Thankfully, I was sitting next to my friend who was supposed to receive the surprise birthday flowers, and was able to talk to the person on the phone. I order flowers from you often and pick up weekly arrangements for my house. I would hope that you would credit me for this mistake because it was very embarrassing.
Responded To By:
Adelina Benincore / General Manager
Adelina Benincore / General Manager
Nov 3, 2026
Katherina,
Thank you for letting us know, and I'm so sorry about what happened. We should have called you, not your friend. Our team knows never to contact the recipient, only the client, ... More
Thank you for letting us know, and I'm so sorry about what happened. We should have called you, not your friend. Our team knows never to contact the recipient, only the client, ... More
Katherina,
Thank you for letting us know, and I'm so sorry about what happened. We should have called you, not your friend. Our team knows never to contact the recipient, only the client, so this was a mistake that shouldn't have happened. I understand how embarrassing it was, especially when you had planned a surprise for her birthday.
We'll be calling you shortly to apologize personally and make this right.
Less
Thank you for letting us know, and I'm so sorry about what happened. We should have called you, not your friend. Our team knows never to contact the recipient, only the client, so this was a mistake that shouldn't have happened. I understand how embarrassing it was, especially when you had planned a surprise for her birthday.
We'll be calling you shortly to apologize personally and make this right.
Less
Reviewed By:
Hector Martinez
Hector Martinez
Oct 30, 2026
Mi esposa quedó encantada con las flores. Excelente servicio
Reviewed By:
Omar Nieves
Omar Nieves
Oct 29, 2026
Pedí 2 tíos de Rosa fucha y rosado claro
Responded To By:
Adelina Benincore / General Manager
Adelina Benincore / General Manager
Oct 29, 2026
Buenas Tardes ! Nos estaremos comunicando con usted.
Reviewed By:
Lourdes Nieves
Lourdes Nieves
Oct 29, 2026
Excelente servicio, rápido y el arreglo hermoso. También mención a quien hizo la entrega súper amable.
Reviewed By:
Nelson A. Rodriguez President/CEO
Nelson A. Rodriguez President/CEO
Oct 29, 2026
Me la pueden entregar ahora en la mañana?
Responded To By:
Adelina Benincore / General Manager
Adelina Benincore / General Manager
Oct 29, 2026
Buenas Tardes ! Nos estaremos comunicando con usted a la mayor brevedad.
Reviewed By:
Mariegloria Gonzalez
Mariegloria Gonzalez
Oct 26, 2026
El pedido es con rosas color fuschia y en la foto original se ven más de 6 rosas
Responded To By:
Adelina Benincore / General Manager
Adelina Benincore / General Manager
Oct 26, 2026
Saludos ! Con mucho gusto se le estara revisando su pedido inmediato.
Reviewed By:
Sandra Rodriguez
Sandra Rodriguez
Oct 26, 2026
Me encantó todo menos la cinta, por lo demás todo bien su servicio excelente, gracias
























